The recently launched ‘Gruha Jyothi’ scheme in Karnataka, aimed at providing affordable electricity to households, has stirred confusion and frustration among residents as discrepancies in electricity bills continue to arise. The scheme, which was intended to bring relief to consumers, has instead led to uncertainties regarding billing calculations and rate structures.
The ‘Gruha Jyothi’ scheme, introduced with the goal of ensuring reliable and affordable power supply to every household, was met with enthusiasm by residents when it was first announced. The scheme aimed to cap electricity charges for domestic consumers and provide subsidized rates for specific consumption tiers.
However, implementation issues have resulted in inconsistent billing and communication breakdowns, leading to widespread confusion among consumers. Many households have reported receiving bills that do not align with their expectations based on the scheme’s promised benefits.
Residents have voiced their concerns over discrepancies in billing calculations and confusion about the new rate structures. Some have even reported receiving bills that are significantly higher than their previous charges, despite assurances of reduced rates under the scheme. The confusion has left consumers frustrated and seeking clarity from authorities.
The Karnataka Electricity Regulatory Commission (KERC) has acknowledged the grievances and assured residents that the issues are being addressed on a priority basis. They stated that the discrepancies in billing are likely due to technical glitches during the transition phase from the old billing system to the new scheme.
A spokesperson from the KERC stated, “We understand the concerns raised by consumers regarding the ‘Gruha Jyothi’ scheme. We are actively working with the utility companies to rectify these issues and ensure that consumers receive accurate and transparent bills.”
As authorities work to resolve the confusion surrounding the ‘Gruha Jyothi’ scheme, residents are urged to reach out to the respective utility companies to clarify their billing concerns and receive accurate information about their charges and benefits under the scheme.
The situation highlights the challenges that can arise when implementing large-scale reforms in public services and underscores the importance of effective communication and meticulous planning during the rollout of such schemes. As the state government and utility providers work to rectify the issues, consumers are hopeful that the scheme’s intended benefits of affordable and reliable electricity will eventually be realized without causing undue financial burden or confusion.
Author: IBC Global Times
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